privacy policy
What Personal Data We Collect and Process
The Company collects business contact (e.g., name and title of contact, address, e-mail, phone number) and financial information (e.g., payment method and history, accounts payable) from our business customers and vendors. We collect personal contact information (e.g., name and title of contact, address, e-mail, phone number), purchase information (e.g., purchase history), and customer experience information (e.gsurvey responses) from individuals who purchase products and services from our business customers.
How and Why We Process Personal Data
The Company processes personal information for the following purposes:
- Providing products and services to our business customers. The Company collects and processes the business contact information of the individuals working for our business customers so that we can enter into and perform contracts with our business customers to provide our products and services.
- Working with our vendors. The Company collects and processes the business contact information of the individuals working for our vendors so that we can enter into and perform contracts with our vendors.
- Generating customers for our business customers. The Company collects and processes the personal contact information and business contact information of individuals through Company created websites, display banners, chat boxes, social media platforms, telephone calls, and interviews. Personal information is also collected through forms completed by individuals to register for events and subscribe to publications. This personal information is shared with our business customers to assist them in their customer acquisition efforts.
- Enhancing the customer experience for the benefit of our business customers. The Company collects and processes personal contact information and business contact information about individuals who purchase products and services from our business customers as well as their impressions of their purchase experience and experience with the products and service. We collect this personal information through surveys, telephone calls and interviews. This personal information is shared with our business customers to assist them in their customer relations efforts.
- Making our websites more useful. For each HTTP (which is what your web browser generates when you request a page or part of a page from a web site) request received, the Company automatically collects and stores only the following information: the date and time, the originating IP address, the type of browser and operating system used (if provided by the browser), the URL of the referring page (if provided by the browser), and the object requested completion status of the request pages visited. We use the information that we collect to measure the number of visitors to the different areas of our sites, and to help us make our sites more useful to visitors. This includes analyzing these logs periodically to determine the traffic through our servers, the number of pages served, and the level of demand for pages and topics of interest.
Information We Collect
Below is a list of the types of Customer Information that we may collect as you interact with our services:
- Customer Contact Information. Your Customer Contact Information is any information needed to contact you and fulfill your orders and requests such as your name, address, phone number, fax number, and email address.
- Private Customer Information. Private Customer Information is that information that may be necessary to check credit and process payments. Such information includes your Social Security Number, credit card information, and banking and wiring information.
- Customer Order Information. Customer Order Information is that information necessary to complete your orders and requests for information. Such information may include your Customer Contact Information, programming and packaging selections, your billing and shipping information, as well as other details pertaining to your order of products and services through us.
- Demographic Information. Demographic Information is publicly available information that we may learn about you regarding such things as your age, income, home ownership, household size, etc. that helps us to provide you with better offers for products and services.
- Website Usage Information. Website Usage Information is information that we collect, via anonymous third-party cookies, that tells us about the way you use and navigate through our websites.
- Proprietary Analytics. This Site uses proprietary analytics systems to help improve usability and the customer experience. We may record mouse clicks, mouse movements, scrolling activity, user agent, Internet protocol (IP) address used to connect your computer to the Internet, your login information if applicable, browser type and version, browser plug-in types and versions, browser extensions installed, browser features enabled, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as mouse clicks, mouse movements, scrolling activity), methods used to browse away from the page, and other non-personally identifiable behavioral and non-behavioral information. You can choose to disable these features by electing to use the private browser setting and/or disabling javascript. Note, that doing so will disable other features that this Site may employ.
Data Security
The Company takes the security of personal data seriously. The Company has internal policies and technical measures in place to protect personal data against loss, accidental destruction, misuse or disclosure. Such internal policies and technical measures include:
- The use of pseudonymization and encryption of personal data where appropriate;
- Procedures and controls to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
- Procedures and controls to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;
- Procedures for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing; and
- Procedures to ensure that data is not accessed, except by employees in the proper performance of their duties.
For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage to the information on our websites. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986.
The Company retains personal information only for the period of time necessary to meet the purposes for which it was collected, to fulfill the legitimate business interests of the Company, and to comply with any data retention laws or legal requirements.
When the Company engages third parties to process personal data on its behalf, such third parties are required by contract to process the personal data based on the Company’s written instructions, are under a duty of confidentiality, and are required to implement appropriate technical and organizational measures to ensure the security of the personal data.
Security Measures
We have implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to Your Customer Information to employees (or people working on our behalf and under confidentiality agreements) who need to know Your Customer Information to provide the products and services that You request.
New Ownership
We may share your Customer Information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets.
